CWT Program Optimization
An array of products and services to help clients optimize their travel programs and increase savings
CWT leverages its global footprint and innovative technology with best-in-class tools to help clients around the world maximize the effectiveness and value of their travel programs.
We start with capturing data consistently and consolidating it so it can be used to identify opportunities. CWT then helps clients assess their current program and build an optimization strategy that meets their specific objectives.
Our professional program management team helps build targeted business plans that deliver on the optimization strategy, utilizing specialists where needed to drive initiatives. Our sophisticated tools and analysis ensure that your company’s performance towards goals is measured and reported to enable ongoing improvements.
Demand management support
CWT demand management tools give clients a wide spectrum of options to apply systemic controls
that affect the quantity, frequency and specifications of travel to manage costs without
compromising business objectives.
The
CWT Program Management Center is an award-winning, centralized travel management
interface that helps clients track compliance and trip purpose by putting all of the performance
metrics and information needed - at a global, regional or local level - in one place. CWT
Agency+Card Reporting, an enhanced reporting option, allows clients to compare travel booking data
with credit card charges to identify and address discrepancies quickly.
CWT Policy Builder helps clients create a travel policy from scratch and assess,
benchmark, and improve existing policies to support company initiatives such as demand management.
CWT Policy Messenger, winner of a 2009 Innovation Award at the Business Travel
Show in London, enables travel managers to automate out-of-policy messages to targeted travelers
and optimize compliance.
Success story:
Better-fit program improves hotel compliance
A global pharmaceutical group with $23 million in hotel spend wanted to improve compliance
with its preferred hotels policy. Working closely with the CWT Solutions Group, they audited
transactions to identify ways to improve the hotel program’s fit with traveler needs, identified
potential new preferred suppliers, and improved service at the point-of-sale, resulting in a 20
percent increase in compliance.