Safety & Security
Stay informed of travel risks, locate and assist travelers quickly in a crisis
To help avoid situations that may adversely affect traveler safety, CWT provides clients and their travelers with a standard suite of safety & security tools.
This suite provides information and tools that increase awareness of risks, improve communication, and identify and track travelers quickly in a crisis.
When incidents occur, CWT’s thorough crisis communications process includes effective communication as well as response and recovery procedures to ensure clients are informed and travelers well protected.
For advanced security needs, CWT works with leading, third-party risk-management and healthcare firms to offer enhanced services designed to monitor risk to personnel and facilities, protect travelers and respond to emergency incidents 24/7.
Helping improve security
CWT demand management tools give clients a wide spectrum of options to apply systemic controls
that affect the quantity, frequency and specifications of travel to manage costs without
compromising business objectives.
CWT Guardian, our global suite of safety and security services, offers automated
travel alerts, destination intelligence, traveler tracking and traveler support to help clients
proactively avoid or effectively manage travel risks.
CWT Policy Messenger allows travel managers and heads of security to automatically
alert travelers going to high-risk destinations.
Enhanced safety and security services are also available, including trip-specific
intelligence reports, enhanced traveler tracking, direct communication with affected travelers,
health information and other services designed to mitigate risk.
Success story:
Enhancing traveler tracking
A financial services company with $38 million in travel spend needed a partner who could
monitor global incidents and send immediate notification in case of an emergency to help improve
traveler safety. CWT provided a complete solution via its safety and security offering CWT
Guardian, which includes travel alerts, destination intelligence, traveler tracking and traveler
support. In less than an hour after breaking news of a plane crash, CWT alerted the client so they
could contact an affected traveler who had been sent to the hospital and ensure continued care and
safety.